SmartTickets Online is an internet based ticketing system for travel agents with full validation for domestic and international published tickets and international net remit tickets. An automatic e-mail is generated on completion of the ticket sending to the agent with their logo an e-ticket receipt which can be forwarded to their customer. The agent can now complete the booking and ticketing transaction in a minimum amount of time and with SmartTickets Online accessible 24/7 agents can offer an enhanced service delivery to their customers.